Refund Policy
Because each song is created as a unique digital product, we maintain a clear refund policy with a 30-day money-back guarantee.
Refund Policy Details
30-Day Money-Back Guarantee
You have 30 calendar days from the purchase date shown on your receipt to request a full refund for any reason.
To request a refund, contact us at support@snaptunes.ai with your order number.
Refund timing: Refunds are issued to the original payment method. Card refunds typically appear in 3-5 business days. Actual posting time may vary by provider.
This policy does not affect any rights you may have under applicable consumer law.
Our Unique Process
At SnapTunes, our AI-powered platform generates original songs for businesses. You discover and preview completed songs before making any purchase.
Here's how it works:
- Our platform automatically creates studio-quality songs using AI music generation technology
- You receive a link to preview the complete song where you can listen to the full track with no obligation
- When you find a song that fits your business, you can purchase the commercial license and download the complete package
This preview-before-purchase approach ensures you're making an informed decision based on the actual finished product. Because you preview the complete song before purchase, refunds are rare—but we honor all requests within 30 days.
After Your Purchase
Once you purchase your song, you receive:
- Full commercial license and intellectual property rights
- High-quality audio files in multiple formats
- Bonus social media assets and promotional materials
- Lifetime access to re-download your files
Every purchase is protected by our 30-day money-back guarantee.
Important: If a refund is issued, your commercial license ends immediately and you agree to delete all copies of the refunded files.
How to Request a Refund
To request a refund within the 30-day window, email support@snaptunes.ai. Please include:
- • Your order number or reference
- • Email address used for purchase
- • Brief reason for refund (optional, but helps us improve our platform)
Technical Issues
If technical problems prevent access to your download or files, we will either replace the files or issue a refund. Please contact support@snaptunes.ai.
Questions or Concerns?
If you have any questions about this refund policy, your purchase, or your song, we're here to help.
Contact our support team:
- Email: support@snaptunes.ai
- Visit: http://snaptunes.ai/contact
We're committed to responding to all inquiries within 24 business hours.
Policy Updates
We reserve the right to update this refund policy at any time. Any changes will be posted on this page with an updated effective date.
Effective Date: November 20, 2025
Last Updated: November 20, 2025
Ready to discover your business song?
Get Your SongRemember: Preview the complete song before purchase. Protected by our 30-day guarantee.